Would you ask your customer service representative to look at a new support ticket? Or perhaps you’d like to ask your marketing colleague to write
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Would you ask your customer service representative to look at a new support ticket? Or perhaps you’d like to ask your marketing colleague to write
Read moreThe young Generation Y (Millennials) and Generation Z (Zoomers) are very selective in their choice of products and expect information to be available immediately. Compared
Read moreFirst we want to clarify the questions what a chatbot and business logic is and how both components differ. Chatbot A chatbot is a logical
Read moreYou already have an idea what your chatbot should do for you and are now looking for solutions how to implement it? The logic for
Read moreEmployees are already sending text messages to their colleagues to exchange information. Therefore, they use Instant messengers such as Facebook Messenger, Telegram and Threema. Is
Read moreWhat is AIML and program-ab? AIML stands for Artificial Intelligence Markup Language. AIML was developed in between 1995-2002 and is used to create or customize Alicebot
Read moreThe majority of chatbot providers offer a dialogue builder to realize simple question-answer scenarios. For example, the answer to a user’s question about the opening
Read moreWhen companies are confronted with the subject of chatbots, the first keyword is social bots and elections. Chatbots can be much more than you first
Read moreFor many years, companies have attempted to use chatbots as an essential method for internal and external business activities. Traditional business workflows have evolved to
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