Would you ask your customer service representative to look at a new support ticket? Or perhaps you’d like to ask your marketing colleague to write
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Would you ask your customer service representative to look at a new support ticket? Or perhaps you’d like to ask your marketing colleague to write
Read moreFirst we want to clarify the questions what a chatbot and business logic is and how both components differ. Chatbot A chatbot is a logical
Read moreWhat is Microsoft Teams? Microsoft Teams as a collaboration tool for companies offers a variety of possibilities for collaborative work. They are organized in projects
Read moreEmployees are already sending text messages to their colleagues to exchange information. Therefore, they use Instant messengers such as Facebook Messenger, Telegram and Threema. Is
Read moreThe majority of chatbot providers offer a dialogue builder to realize simple question-answer scenarios. For example, the answer to a user’s question about the opening
Read moreInstant messengers are ideal helpers for sending and receiving messages to external devices. In addition, instant messengers can be used to control and monitor devices.
Read moreWhen companies are confronted with the subject of chatbots, the first keyword is social bots and elections. Chatbots can be much more than you first
Read moreFor many years, companies have attempted to use chatbots as an essential method for internal and external business activities. Traditional business workflows have evolved to
Read moreFor most companies, surveys of customers and employees have long been part of everyday business life. Whereas a few years ago the surveys were carried
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