Would you ask your customer service representative to look at a new support ticket? Or perhaps you’d like to ask your marketing colleague to write
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How much time does it take to develop a chatbot?
The young Generation Y (Millennials) and Generation Z (Zoomers) are very selective in their choice of products and expect information to be available immediately. Compared
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How to use ChatScript as chatbot language for user dialogues?
Chatbots can help you to do things directly in Instant Messenger such as Facebook Messenger, Telegram Messenger, Slack, etc.. Just say a keyword and your
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How to use RiveScript as chatbot language for user dialogues?
Employees are already sending text messages to their colleagues to exchange information. Therefore, they use Instant messengers such as Facebook Messenger, Telegram and Threema. Is
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How to use AIML as chatbot language for user dialogues?
What is AIML and program-ab? AIML stands for Artificial Intelligence Markup Language. AIML was developed in between 1995-2002 and is used to create or customize Alicebot
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5 Reasons Why Chatbots Offer Many Benefits to Your Employees
When companies are confronted with the subject of chatbots, the first keyword is social bots and elections. Chatbots can be much more than you first
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Introducing chatbots in the corporate sector
For many years, companies have attempted to use chatbots as an essential method for internal and external business activities. Traditional business workflows have evolved to
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Conducting surveys based on instant messaging
For most companies, surveys of customers and employees have long been part of everyday business life. Whereas a few years ago the surveys were carried
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Short Message Service (SMS) versus Instant Message (IM). What is better?
Today, mobile communication has become indispensable. It all began with the Short Message Service, shortly SMS. At that time, it was not possible to send
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