Conventional chatbot platforms are designed for end consumers to easily query information such as opening hours and contact information of the company. Accordingly, such chatbot
Read moreInstant Messaging with XMPP / Jabber
What is XMPP? The Extensible Messaging and Presence Protocol (XMPP, formerly Jabber) is largely unknown among users of instant messengers today, although it was invented
Read moreWhy communication between messenger services is not yet possible
Who wants to communicate today by instant message with colleagues and customers must first figure out how they can receive messages. Because many different messaging
Read moreShort Message Service (SMS) versus Instant Message (IM). What is better?
Today, mobile communication has become indispensable. It all began with the Short Message Service, shortly SMS. At that time, it was not possible to send
Read more5 things you need to know about chatbot security for internal company use
The digital helpers can currently be found on many websites. The target group for many chatbot applications are end customers, for example, to reserve or
Read morePublic or In-house Instant Messenger? What is better?
What is a public and in-house instant messenger? First of all, it is important to explain what a public and in-house instant messenger is and
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