More and more companies are using chatbots to answer questions about services and products. Chatbots are often used to support the ordering process, answer questions
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Build your Business Logic for the Business Bot Platform via Script? Here’s how!
A business logic is used to implement a set of rules for business processes. Once a sub-process has been implemented for the chatbot, it is
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Developer Tool for Business Logics on the Business Bot Platform
Developing a new business logic can get complex quite quickly, especially if the underlying business process has a high complexity and places high demands on
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Videos about the Configuration of the Business Bot Platform
First of all, we would like to thank you for the positive feedback and hints on our blog posts. From some readers we got the
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Creating and Testing a Custom OpenNLP Dictionary
Overview Apache OpenNLP is an open source Java library for natural language processing. It provides an API for use cases such as named entity recognition,
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How to use OpenNLP models for your Business Chatbot on the Business Bot Platform?
Apache OpenNLP is a machine learning based library for processing natural language text. The library includes a toolkit to support processes such as sentence segmentation,
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When chatbots are preferred over Intranet applications – and when not
Would you ask your customer service representative to look at a new support ticket? Or perhaps you’d like to ask your marketing colleague to write
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How much time does it take to develop a chatbot?
The young Generation Y (Millennials) and Generation Z (Zoomers) are very selective in their choice of products and expect information to be available immediately. Compared
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Why it’s important to separate Chatbot and Business Logic?
First we want to clarify the questions what a chatbot and business logic is and how both components differ. Chatbot A chatbot is a logical
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