Business Process Archive

How AI chatbots create competitive advantages for midsize companies

September 10, 2021 admin AI, Business Chatbots, Business Model, Business Process

According to a study by BVMW, just 6% of small and medium-sized enterprises stated that they already use AI in all business areas. After all,

Developer Tool for Business Logics on the Business Bot Platform

May 8, 2021 admin Business Chatbots, Business Logic, Business Process, Development

Developing a new business logic can get complex quite quickly, especially if the underlying business process has a high complexity and places high demands on

Videos about the Configuration of the Business Bot Platform

April 26, 2021 admin Administration, Business Chatbots, Business Logic, Business Model, Business Process, Instant Messenger, Migration, NLP, Platform

First of all, we would like to thank you for the positive feedback and hints on our blog posts. From some readers we got the

When chatbots are preferred over Intranet applications – and when not

August 10, 2020 admin Business Chatbots, Business Model, Business Process

Would you ask your customer service representative to look at a new support ticket? Or perhaps you’d like to ask your marketing colleague to write

How much time does it take to develop a chatbot?

August 5, 2020 admin Business Chatbots, Business Model, Business Process, Platform

The young Generation Y (Millennials) and Generation Z (Zoomers) are very selective in their choice of products and expect information to be available immediately. Compared

Why it’s important to separate Chatbot and Business Logic?

July 30, 2020 admin Business Chatbots, Business Logic, Business Model, Business Process

First we want to clarify the questions what a chatbot and business logic is and how both components differ. Chatbot A chatbot is a logical

Business Logic for your Chatbot with RiveScript and AIML 2.0

January 22, 2020 admin AI, Business Chatbots, Business Logic, Business Process, Platform

You already have an idea what your chatbot should do for you and are now looking for solutions how to implement it? The logic for

How to use RiveScript as chatbot language for user dialogues?

October 17, 2019 admin AI, Business Chatbots, Business Logic, Business Model, Business Process

Employees are already sending text messages to their colleagues to exchange information. Therefore, they use Instant messengers such as Facebook Messenger, Telegram and Threema. Is

How to use AIML as chatbot language for user dialogues?

October 14, 2019 admin AI, Business Logic, Business Model, Business Process

What is AIML and program-ab? AIML stands for Artificial Intelligence Markup Language. AIML was developed in between 1995-2002 and is used to create or customize