Business Model Archive - Citunius Blog

When chatbots are preferred over Intranet applications – and when not

August 10, 2020 admin Business Chatbots, Business Model, Business Process

Would you ask your customer service representative to look at a new support ticket? Or perhaps you’d like to ask your marketing colleague to write

Why it’s important to separate Chatbot and Business Logic?

July 30, 2020 admin Business Chatbots, Business Logic, Business Model, Business Process

First we want to clarify the questions what a chatbot and business logic is and how both components differ. Chatbot A chatbot is a logical

5 Reasons Why Chatbots Offer Many Benefits to Your Employees

July 10, 2019 admin Business Chatbots, Business Model, Business Process, Human Resource

When companies are confronted with the subject of chatbots, the first keyword is social bots and elections. Chatbots can be much more than you first

Introducing chatbots in the corporate sector

May 21, 2019 admin Administration, Business Chatbots, Business Model, Business Process

For many years, companies have attempted to use chatbots as an essential method for internal and external business activities. Traditional business workflows have evolved to

Why communication between messenger services is not yet possible

July 25, 2018 admin Business Model, Data Privacy, Instant Messenger, Security

Who wants to communicate today by instant message with colleagues and customers must first figure out how they can receive messages. Because many different messaging